cumulative deliverable completion for the contract period ending in 2022. Each capability is displayed along with the corresponding elements completed for the year, followed by a cumulative wrap-up of the percentage of total elements completed for each HCC. 2018 NCTTRAC QUALITY ASSURANCE REVIEW The 2018 NCTTRAC Quality Assurance Review from DSHS also provided NCTTRAC the opportunity to showcase some best practices in HCC development and expansion while seeking opportunities for improvement to better service the HCCs. In May 2018, DSHS personnel met at the NCTTRAC offices to review progress towards completing the HPP deliverables. There were no deficiencies noted in the final report and NCTTRAC was awarded an A+ rating across all three HCCs. The next NCTTRAC Quality Assurance Review is expected to come within the next three years and we look forward to proving successful once again. CMS EMERGENCY PREPAREDNESS 2017 AHEPP CONFERENCE NCTTRAC Staff members Jessica Dupree and Jacob Seil presented at the 2017 Association of Healthcare Emergency Preparedness Professionals (AHEPP) conference on How to Develop a Communication Plan. This conference was held at the Omni Mandalay Hotel in Las Colinas on November 8-9, 2017. As a part of the CMS Boot camp series, this session provided an overview of the Healthcare Coalition framework and emergency preparedness efforts. This discussion included information about the revised National Healthcare Preparedness Capabilities and the impact of the Communications section of the CMS Emergency Preparedness Rule on Healthcare Organizations (HCO). The session further provided recommendations as to how these organizations can better integrate with HCCs through regular meetings, email distribution lists, conferences and symposiums, and social media. The presenters showcased current preparedness efforts related to redundant communications, reviewed the CMS Communications plan guidance, and provided examples of communication efforts during real-world events such as the 2014 Ebola incident, hospital evacuations, and Hurricane Harvey. HPP Capability Total Number of Elements TSA-C Completion Percentage TSA-D Completion Percentage TSA-E Completion Percentage Capability 1: Foundation for Health Care and Medical Readiness 32 66% 72% 92% Capability 2: Health Care and Medical Response Coordination 20 60% 38% 40% Capability 3: Continuity of Health Care Service Delivery 23 63% 39% 72% Capability 4: Medical Surge 42 42% 36% 67% 19