b'Crisis Applications & Communications The NCTTRAC Crisis Applications suite consists of three webbased software platforms that allow for regional communicationandinformationsharingduringbothday-to-dayoperationsandemergencysituations. EMResource, WebEOC, and Everbridge are the central components of the NCTTRAC Crisis Applications Suite. EMResource EMResourceisaweb-basedresourceEMResource FY19: By management software that allows users fromthe Numbersdifferent healthcare entities to report and view informationabouttheemergencyhealthcareHospital Intake 2.16% systeminTSA-E.FY19sawanincreaseinStatusfrom FY18regional utilization of EMResource as comparedUpdates: to FY18 in both daily and emergency operations23,407seethegraphicontherightforspecific numbers.A variety of factors influenced theActive Users:NEDOCS 11.04% improved performance, namely:820 Updates:from FY1882,486IncreasedNCTTRACeffortstoprovideon-site training for regional partnersEvent Regional champions from hospitals and EMSNotifications: agencies advocating for EMResource among15613.87% their peersfrom FY18RegularEMResourceperformancereports issued to NCTTRAC committees and zones Implementation of the EMResource Overhaul by NCTTRAC Staff and the EMResource Work Group EMResource Overhaul Throughout FY19, the EMResource Work Group worked diligently to develop a plan for a full overhaul of EMResource with the following goals: to improve patient outcomes by strengthening EMS and Hospital decision support, to provide enhanced visibility of regional capabilities for broadened disaster support in regional patient destination and transportation management, and to ensure timely status information updates.After a wide partner outreach and education campaign involving Work Group meetings, Committee presentations, training webinars, user guides, and an online Learning Management System course, the EMResource Overhaul went live on August 1st.The overhaul included new statuses for both hospitals and EMS agencies, new policies regarding status update frequency, new discipline-specific views, and a streamlined reorganization that groups resources basedoncountylines.FormoreinformationabouttheEMResourceOverhaul,pleasevisit https://ncttrac.org/committees/emresource-work-group/ and check out the documents.You can also take a 20minuteonlineLearningManagementSystemcoursecoveringthemajorchangesbygoingto https://ncttrac.litmos.com/online-courses/ and selecting EMResource Overhaul Training.34'