Emergency Medical Coordination Center (EMCC)

The NCTTRAC EMCC serves as the central hub for regional emergency medical coordination and communication across North Central Texas. Our mission is to support healthcare coalitions, public safety partners, and emergency response agencies by providing real-time situational awareness, resource coordination, and operational support during planned events, emergencies, and disasters.

Operating 24/7, the EMCC monitors regional health and medical activity, facilitates effective information sharing, and helps coordinate patient movement and resource deployment to ensure timely, efficient responses. Whether supporting daily EMS operations, sever weather response, mass casualty incidents, or large-scale events, the EMCC strengthens regional readiness and response capabilities to protect the health and safety of our communities

Primary functions of the EMCC include:

  1. Regional event notification
  2. Situational awareness facilitation
  3. Bed availability reporting
  4. Crisis communications support
  5. Regional resource coordination
  6. Patient tracking administration support
  7. Patient destination decision support
  8. Medical sheltering support
  9. EMTF mobilization

The EMCC is a trusted partner and a critical link in the chain of emergency medical services, helping ensure seamless coordination when it matters most.

 

 

In Case of Emergency (24/7):

817-607-7020

 

FIFA World Cup 2026

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Hospital Emergency Response Team (HERT) Training

The Hospital Emergency Response Training for Mass Casualty Incidents (HERT) course addresses healthcare response at the operations level for the facility and its personnel. This three-day course prepares healthcare responders to utilize the Hospital Incident Command System — integrating into the community emergency response network while operating an Emergency Treatment Area as hospital first responders during a mass casualty incident involving patient contamination. The healthcare responders will determine and use appropriate personal protective equipment and conduct triage followed by decontamination of ambulatory and nonambulatory patients as members of a Hospital Emergency Response Team.

Emergency Medical Task Force (EMTF-2)

The EMTF is a State and Federally funded program with the mission of creating State-deployable medical teams, regionalized for rapid mobilization and readiness. Offering rapid professional medical assistance to emergency operation systems during large-scale incidents. Immediately available resources include AMBUSes, Mobile Medical Units, Ambulance Strike Teams, Rn Strike Teams, Medical Incident Support Teams, Infectious Disease Response Units, and Ambulance Staging Managers.

Critical Incident Stress Management (CISM)

Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed. This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Exercises & Planning Resources

At NCTTRAC, we are committed to strengthening regional preparedness through strategic planning and realistic, mission-focused exercises. Our Exercise and Planning Resources support healthcare coalitions, emergency response partners, and public health agencies in building capabilities, identifying gaps, and enhancing coordination across the region.

Whether you’re seeking templates, guidance documents, after-action tools, or support in developing customized drills and full-scale exercises, our team is here to ensure your organization is ready to respond – confidently and collaboratively.

Explore our resources and let’s build readiness together.

 

Regional Directory

The NCTTRAC Member Hub – Active Member Directory is a comprehensive resource designed to connect partners, agencies, and stakeholders across our region. This directory provides quick access to essential contact information, organizational details, and service categories to support effective communication and collaboration. Whether you’re coordinating emergency responses, public health initiatives, or interagency operations, the Regional Directory ensures you have the right connection at your fingertips.

 

 

 

Use this tool to streamline outreach, strengthen partnerships, and enhance situational awareness throughout the region.

 

Please use the button below for instructions on gaining access to the Member Hub – Active Directory Navigation Instructions:

 

Regional Resource Library

The Regional Document Library serves as a centralized resource hub for emergency management stakeholders across the region. Here you’ll find essential plans, guidelines, reference materials, and operational documents to support coordinated preparedness and response efforts.

If you have suggestions for additional documentation to be included, please email ncttrac_emcc@ncttrac.org.

 

World Cup 2026

As North Texas prepares to welcome the world for the FIFA World Cup 2026, NCTTRAC plays a critical role in ensuring the safety and health of residents and visitors alike. Serving as the administrative body for regional trauma and emergency healthcare systems, NCTTRAC coordinates across hospitals, EMS, emergency management, and public health partners to maintain readiness for mass gatherings of this scale.

2026 FIFA World Cup - WikipediaOur mission is to support seamless medical response, enhance system-wide preparedness, and ensure rapid coordination in the even of emergencies. Through proactive planning, multi-agency exercises, and real-time information sharing, NCTTRAC helps safeguard the region against a range of potential incidents – from trauma and mass casualty events to public health concerns and disaster scenarios.

Together with our partners, we are committed to delivering a safe and successful World Cup experience for all.

 

 

Pulsara

At NCTTRAC, we leverage Pulsara as a critical communication and coordination tool to enhance regional emergency response. Pulsara provides a real-time, HIPAA-compliant platform that connects EMS, hospitals, public health, and emergency management teams across our region. By streamlining communication during time-sensitive emergencies, Pulsara helps ensure faster, more efficient patient care and resource coordination. Whether managing routine incidents or large-scale events, NCTTRAC uses Pulsara to facilitate seamless collaboration and improve outcomes for the communities we serve.

 

High Consequence Infectious Diseases (HCID)

High Consequence Infectious Diseases (HCIDs) are infectious diseases that present an immediate threat, pose a high risk of death or serious long-term disability to a large number of people, and create a substantial risk of public exposure due to the disease’s high level of contagion or method by which the disease is transmitted. Although often spread initially by animals, HCID conditions also spread from person-to-person.

The HCID Team provides guidance for and coordinates surveillance and monitoring activities for HCIDs in Texas. The HCID Team also coordinates with federal partners, such as the Centers for Disease Control and Prevention, for international surveillance, specialized testing, and clinical consultations.

 

 

 

 

Your Member Hub Account provides access to the following:

 

–  NCTTRAC Membership Information
–  Meeting Registration
–  Active Member Directory Listings
–  Committee/Workgroup Subscriptions
–  Resource Library

 

 

 

 

Preparedness & Response Team

 

 

     Preparedness & Response Director

 

Maurice Murray

MMurray@NCTTRAC.org

817.607.7024

 

 

     Preparedness & Response Coordinator

 

Jennifer Mertz

JMertz@NCTTRAC.org

817.607.7013

 

 

   Preparedness & Response Coordinator

 

Katie Stembridge

KStembridge@NCTTRAC.org

817.607.7025

 

 

 EMTF Program & Logistics Supervisor

 
Darian Shadd

DShadd@NCTTRAC.org

817.607.7018

 

 

EMTF Reimbursement & Resource Coordinator

 

Cristol Porter

CPorter@NCTTRAC.org

817.607.7014

 

 

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