In case of emergency (24/7):

(817) 607-7020

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Regional Events: Trauma Service Area E

Winter 2019-2020 Regional Medical Surge

In response to hospital concerns regarding sustained medical surge, NCTTRAC hosted a final Regional Medical Surge Conference Call with regional hospital and public health partners on 1/9/2020 to discuss potential causes and mitigation strategies and to review action items from the Regional Medical Surge Conference Call held in December.  Multiple hospitals reported that medical surge is overall decreasing, but when they are experiencing medical surge it is occurring with greater severity – in other words, the previous trend of consistent unrelenting medical surge appears to have been replaced by an overall decrease in surge with occasional spikes.  The remaining medical surge appears to be less related to pediatric patients and more evenly spread across all patient groups with a heavier emphasis on behavioral health patients.  NEDOCS trends for Collin, Dallas, Denton, and Tarrant counties from 12/26/19 – 1/8/20 support that there is an overall decrease in emergency department surge, and on average there is a 3.54% decrease in NEDOCS scores compared to the same time period last year.  Multiple facilities reported that they were refining internal processes regarding telemetry patients (e.g. “how to safely decrease monitoring”) with some success.  EMS agencies should anticipate wall times for non-critical patients to see an overall decrease compared to the last few months, but should continue monitoring EMResource for occasional severe spikes.  Hospitals and other healthcare provider types should anticipate an overall decrease in interfacility transfer times compared to the last few months, but similarly should continue monitoring EMResource for occasional severe spikes. A full summary of the conference call as well as other supporting documents can be found in the “Private Notes” section at the bottom of this page (please note that you must be logged in to the NCTTRAC website to see the “Private Notes” section).

There will be no further Regional Medical Surge Conference calls.  Additional or ongoing issues will be referred to the appropriate NCTTRAC committee.

Please direct any questions to Jacob Seil at jseil@ncttrac.org or 817-607-7010.  If your facility is experiencing an emergency or disaster, please contact the 24/7 NCTTRAC Duty Phone at 817-607-7020.


The NCTTRAC Emergency Medical Coordination Center (EMCC) supports regional Healthcare Coalition Partners with coordination and implementation of TSA-E’s plans and solutions for regional disaster preparedness and response.  Specific EMCC functions include: Activations & Coordination Center Operations, Communications (routine and emergent), Corrective Action Planning, Crisis Applications Administration, Emergency Medical Task Force 2, EOP Implementation, Surveys & Data Analysis and Training & Exercise.

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Crisis Applications

A regional crisis application  capability enables interaction between Healthcare Coalition members, jurisdictional emergency management officials, public health, and the state.  The development of robust crisis applications enhances regional communication, centralized data collection, emergency status tools, and notification capability.

Radio Communications

The NCTTRAC EMCC provides support for all communications functions within the healthcare coalition in TSA-E.  The EMCC conducts monthly communications drills, provides hardware and software support, and promotes the implementation of appropriate system maintenance and upgrades for communication tools across the region.



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COVID 19 Infusion Centers Information Sheet

COVID 19 Infusion Centers Information Sheet For Patients